Great Aussie Patios Reviews: What Homeowners Should Know

Based on review patterns across ProductReview.com.au, Top-Rated.Online, and community forums, Great Aussie Patios is a legitimate, long-running Perth metro patio builder with a generally positive track record, but not a flawless one. The aggregated rating sits between 4.2 and 4.8 depending on the platform, with recurring praise for design quality and professionalism, and recurring complaints around water ingress, post-install follow-up, and council approval delays. For most Perth homeowners wanting a custom steel patio, pergola, or carport, they are a solid shortlist option, but you should go in with clear expectations about timelines and warranty limitations.

What Great Aussie Patios is and where they operate

Great Aussie Patios is a Perth-based outdoor living company that designs, builds, and installs custom patios, pergolas, and carports. They operate out of 1/15 Alloa Rd, Maddington, Perth WA 6109, and their service area covers the entire Perth metropolitan region, including suburbs like Alfred Cove, Applecross, Armadale, Ascot, and dozens more listed at suburb-level granularity on their website. This is not a national chain or a franchise: it is a WA-specific business focused exclusively on the Perth metro market.

They claim over 20 years of experience and reference 10,000-plus completed projects, which are bold marketing numbers. What actually backs those up is more useful: the company holds an ABN (99 675 796 273), appears on City of Stirling and City of Victoria Park council building approval records as a registered builder, and has submitted certified building permits for steel patio work as recently as early 2024. That kind of paper trail matters more than a homepage statistic. They use a certified structural engineer on designs, which is a requirement for compliance with the Building Code of Australia, and they manage council approval submissions on behalf of customers.

If you are researching other Perth-area patio builders alongside Great Aussie Patios, there are useful review threads and comparisons available for patio builders in Perth more broadly, as well as specific areas like Wanneroo patios and Rundle patios, which can give you a wider baseline for what competitive pricing and timelines look like in the same market. If you want to compare options quickly, reading patio builders Perth reviews from multiple contractors can help you narrow down the best-fit team for your budget and timeline patio builders in Perth more broadly. If you are specifically searching for Wanneroo patios reviews, use the same checklist approach and compare what different builders say about timelines, water-proofing, and after-sales make-good. For a broader view, you can also browse patios perth reviews for other local builders and compare how common specific issues look across different providers.

How to read Great Aussie Patios reviews properly

The first thing to notice is the platform gap. ProductReview.com.au shows a 4.2 rating from 14 reviews. Top-Rated.Online, which aggregates Google and other sources, shows 4.8 from 132 reviews. That is a significant discrepancy, and it tells you something useful: the larger Google-sourced pool skews positive, while the smaller ProductReview pool captures more detailed, often critical accounts. Both data points matter. Do not just look at whichever number is more comforting.

There is also a credibility thread worth paying attention to. On ProductReview, at least one reviewer has publicly questioned whether some five-star reviews are professionally written, asking for photo evidence to verify outcomes. That kind of skepticism is healthy to carry with you. When you read any review for this company (or any patio builder), weight the ones with specific project details, photos, suburb locations, and timelines much more heavily than generic five-star entries.

Here are the signals to focus on when reading through the reviews yourself:

• Recency: Reviews from 2023 and 2024 reflect the current team and processes. Older reviews may describe a different crew or management era.
• Repeat complaint themes: Water ingress and leaking after installation appears in multiple independent reviews across platforms. When the same problem shows up more than twice from unrelated reviewers, treat it as a pattern, not a one-off.
• Response from the company: Does Great Aussie Patios reply to negative reviews? How they handle criticism publicly is a proxy for how they handle problems privately.
• Review volume vs. rating: 132 reviews at 4.8 is more statistically meaningful than 14 reviews at any score. But the detailed accounts on smaller platforms often reveal more about what can go wrong.
• Red flag language to watch for: 'Still waiting,' 'never returned my calls,' 'make-good items not completed,' and 'leaking from day one' are phrases that appear in the negative reviews here. Any pattern of incomplete post-install work is worth investigating before you sign.

What customers actually experience: design through completion

Design and quoting

Great Aussie Patios advertises free quotes delivered within three days of an onsite visit. Reviewers generally reflect this: the sales and design consultation phase tends to get positive marks, with customers noting the team listens to what they want and presents clear design options. No consistent complaints about bait-and-switch quoting or significant estimate blowouts appeared in the reviewed sources, which is a good sign. They also offer 12-month interest-free finance, which is worth confirming terms on in writing before relying on it.

Materials and construction

The company builds with steel framing and uses a certified structural engineer on plans, which is standard for compliant WA patio construction. Reviews generally praise the finish and craftsmanship on completed projects. However, the water ingress complaints are the most repeated material/workmanship concern: multiple reviewers mention leaking after even light rain. This points to either a flashing or gutter-join execution issue on some jobs rather than a systemic material failure, but it is something to ask about directly and confirm is covered under their warranty terms. If you are specifically looking for rooftop patio Victoria reviews, compare the patterns about leak resolution, council approval timing, and after-sales follow-up.

Pricing and transparency

No widespread pricing transparency complaints appear in the review record, which is a positive signal. They document payment terms in a formal Payment Options PDF rather than relying on verbal agreements, which is a useful baseline for a contractor of this type. That said, like any patio build, scope changes or hidden problems uncovered during installation (the company's own blog explicitly flags this risk with older structures) can create variation cost discussions. Get any potential variation scenarios discussed in writing before work starts.

Installation and timelines

Great Aussie Patios quotes an average total timeline of about eight weeks from start to finish: roughly three weeks for council approval (up to six weeks in some cases), then four weeks to build after the license is granted. Community forum posts corroborate this general range but also flag that council approval can stretch significantly longer in some Perth suburbs, with one Reddit user reporting a roughly four-month total wait. If your timeline is fixed (e.g., you want it done before summer or before an event), build that buffer in and get a written estimate of expected council submission and approval dates before signing.

Communication and after-sales

This is the most mixed area in the reviews. Positive reviewers mention professionalism and a smooth process from start to finish. Negative reviewers specifically cite difficulty getting responses after installation when issues arise, and incomplete make-good items. The company maintains separate email addresses for sales, operations, and progress queries, which suggests a structured communication setup on paper. Whether that translates to responsive follow-through after handover is where the review record shows variance.

Honest pros and cons from review patterns

Who Great Aussie Patios is best suited for

• Perth metro homeowners who want a fully managed process including council approval handling
• First-time patio buyers who want a structured, documented quoting and payment process
• Homeowners with flexible timelines who can accommodate an 8-to-12-week build window
• Buyers who want interest-free finance as part of the deal

Who should consider alternatives

• Homeowners who have had previous bad experiences with post-install leaking and want a builder with a cleaner recent record on waterproofing
• Anyone with a hard completion deadline, given the variable council approval timeline
• Buyers who want a builder with a higher volume of detailed, photo-verified recent reviews before committing
• Those comparing Perth competitors: The Patio Factory (4.5 stars, 150 reviews, in-house Welshpool fabrication with BlueScope steel) and Perth Patio Magic (4.9 stars, 253 reviews) both offer useful comparison points in the same market

Questions to ask Great Aussie Patios before you hire

Ask these in writing, either by email or via a formal quote document. If a contractor is reluctant to confirm any of these in writing, that itself is useful information.

1. What is your estimated council approval submission date and your realistic approval timeline for my specific council/suburb?
2. What does your 6-year workmanship warranty cover exactly, and what is explicitly excluded? (Ask them to list steel items, gutters, and Colorbond specifically.)
3. Who is the certifying structural engineer on this project, and can I see their credentials?
4. What is the payment schedule: how much is the deposit, when are progress payments due, and what triggers final payment?
5. What is your process if leaking or water ingress is reported after handover? Who do I contact and what is the response time commitment?
6. Can you provide references or photos from completed jobs in my suburb or a nearby area?
7. Are there any scenarios that could trigger a variation/change order on my job, and how are those priced and approved?
8. What cleanup process do you follow after installation, and who is responsible if damage occurs to existing surfaces?
9. Is your public liability insurance current, and can you provide the certificate of currency?
10. What are the exact terms of the 12-month interest-free finance, including any fees or deferred interest clauses?

How to verify they are legitimate and compare alternatives

Verifying Great Aussie Patios takes about ten minutes and is worth doing before you commit any deposit. Start with the ABN Lookup on the Australian Business Register: search ABN 99 675 796 273 and confirm the entity name and active status match what they have given you in writing. Next, check their name against recent council building approval records. Stirling and Victoria Park both have publicly accessible building approval reports, and Great Aussie Patios appears in both for certified steel patio permits as recently as early 2024. If a company cannot be found in any council building approval record in WA, that is a meaningful red flag for a business claiming thousands of completed projects.

For insurance and licensing, ask directly for their current certificate of public liability insurance. In WA, residential building work above certain thresholds requires a registered builder. Confirm they hold the appropriate building registration and ask for the registration number so you can verify it through the Building and Energy WA register.

For comparing alternatives in the Perth metro market, the most useful approach is to get at least two other quotes from companies with their own documented review trails. The Patio Factory in Welshpool fabricates in-house using Australian BlueScope steel and carries 150 reviews at 4.5 stars. Perth Patio Magic shows 253 reviews at 4.9. Both are worth investigating for comparison. Platforms like Oneflare also list Perth patio builders with stated qualifications and sometimes insurance verification, which can help you build a shortlist quickly. For suburb-specific context, review aggregators covering Wanneroo patios and patio builders across Perth more broadly can give you a realistic baseline for what pricing, timelines, and review patterns look like in your specific area.

Your decision checklist for today

Use this before you request a quote or sign anything with Great Aussie Patios or any Perth patio builder.

1. Verify ABN 99 675 796 273 on the Australian Business Register and confirm active status.
2. Search their name in your local council's recent building approval reports to confirm documented activity.
3. Ask for their current public liability insurance certificate of currency and WA builder registration number.
4. Request an onsite quote in writing (free, within 3 days per their claim) and confirm the quote includes council approval costs and timeline estimate.
5. Ask explicitly what the warranty covers and does not cover, in writing, before signing.
6. Confirm the full payment schedule in writing and match it against their Payment Options PDF.
7. Get at least one competing quote from a second Perth metro patio builder with verified reviews.
8. Read the most recent 10 reviews on both ProductReview.com.au and a Google-aggregating platform, focusing on any water ingress or post-install follow-up complaints.
9. If you have a hard completion deadline, discuss it upfront and ask them to confirm in writing whether your council/suburb approval timeline makes it achievable.
10. Ask for two recent customer references in your suburb or a neighboring area, and follow up with those references directly.

Great Aussie Patios clears the basic legitimacy bar comfortably: registered ABN, council permit records, structural engineer compliance, and a documented warranty. The review pattern is genuinely positive on design and professionalism, with real but specific concerns around leak resolution and post-install communication. Go in with those questions asked and answered in writing, and you will be in a much stronger position than most homeowners who sign on the strength of a website alone.